For advanced needs, such as custom development, you can work with us as we offer project management services, developments, training and on-premise installation and integration services. Developments carried out by us are charged. We will also customize the solution to your specified needs. Based on your specific requirements, a pack will be tailormade that best fits the typical number of hours needed to implement your needs successfully. Our consultants will do their best efforts to help you get started with new features within that time.
Call Center Solutions for Your Business
Need a CRM Solution? Intervox has an Answer.
We deliver brilliantly Turnkey CRM Solutions for Call centers and Contact Centers.
Designed from the ground up to simplify administration and delight users, Intervox solutions for CRM systems eliminate IT complexity and help workers be more self-reliant and productive.
Intervox offer turnkey solutions for B2B and B2C business covering the definition of customers’ needs, implementation of Customer Relationship Management (CRM) and integration of these applications within back-office systems. After-sales and follow-up services are also offered from small-scale to large-scale call centres.
We also offer premium services by a dedicated consultant to implement GoAutodial, an open source web based call center system (predictive dialer and inbound IVR + ACD). During the implementation phase, you will have a Project Manager assigned to you to analyze your requirements and configure the system according to your needs. The consultant will also train you on how to use the system, coach you on how you can use Goautodial's functions and features to grow your business.