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Next generation All-in-One Cloud Contact Center

Customer engagement made easy. Empowers businesses of all sizes with solutions that revolutionize CX.


A unified customer experience that can be delivered to different scales and business models.

Win more customers and orchestrate seamless  customer journeys with a cloud based contact center software that grows with you

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powered by Artificial Intelligence

Next generation Cloud Contact Center powered by AI

Empowers businesses of all sizes with solutions that revolutionize CX through features like:
 
Omnichannel management of voice, video, e-mail, instant messaging and social media in the same interface
WebRTC based, available in any browser
Self-service  via IVR and Bots
Advanced Reporting features in real time
Quality monitoring with Speech Analytics
Voice & Screen Recording 
Intelligent routing 
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Phone numbers from 100+ countries

Create numbers in 100+ countries and begin onboarding teammates from multiple departments by the end of the day.
 
Airvox offers phone numbers from 100+ countries. Run your call center from anywhere in the world while maintaining local image by using local phone numbers. If you already have a phone number, we can easily port it to Airvox .
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COVID-19 and Airvox UC Solutions

Due to the recent novel coronavirus COVID-19 public health crisis, we have noticed increased interest in our solutions. To better serve the vast majority of people who are now working from home across the globe
 
With Airvox, you’re opening the door for a seamless remote working experience offering employee empowerment, fluid team collaboration and enhanced connectivity.

Get set up in minutes

No hardware. No headaches.

Keep your remote teams connected and integrate all your tools in just a few clicks.
 
Then adjust your settings whenever business demands — all from the comfort of our web, desktop, or mobile apps.
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Accelerate team productivity

Use Airvox’s collaborative features to seamlessly transfer or assign calls and reach resolutions faster. Help keep conversations on track and reduce the risk of repeating questions by assigning calls with context.

Airvox automatically syncs call activities to your CRM or Helpdesk — keeping that information accessible to the whole team.
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The Benefits

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Go Extra Mile on
APP Unified Communications

Maximize productivity with a full spectrum of extension and UC options readily accessible on our Unified Communications App – in every location and from any devices.
 
Powerful features like One-touch dialing, Contacts Directory, Instant Messaging, File sharing, Presence and CRM Integrations make every call and connection a snap.
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Break Down the Barrier to
Remote Working

Airvox App for Cloud Service is a valued-added service designed to make remote working easier and more accessible for on-premises PBX users.
 
Freeing you from IT headaches, it avoids the necessity of port forwarding when using our APP outside of the company and offers secure, uninterrupted remote connection in no time, so your teams can work and collaborate with clear, reliable calling and secure unified communications, irrespective of locations.
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Managing Remote Teams & Integrating Your Business Technologies Has Never Been Easier.

Moving your communications to the cloud doesn't have to be difficult, or expensive.
 
With Airvox, we enable your company to work anywhere at any time with our global voice and contact center solutions.
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Instant Remote Connection

Get your Staffs ready for remote working within clicks and free your PBX administrator from tricky server and complicated network settings.
Effective remote working is here. Empower your teams.

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