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Call Centre for boosting up your activities

Writer's picture: intervoxcomintervoxcom

Boost your productivity by converting more leads. No more manual dialing or data entry resulting in more efficiency. Provide pesonalised customer support at scale with Airvox, for more successful and happier customers. Let you focus on growing your business.

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Osborn Tyler
27 oct 2024

The information about the importance of emotional intelligence in call center roles https://www.careerreload.com/emotional-intelligence-in-call-center-roles/ helped me a lot in my work. Previously, I often felt stressed when dealing with difficult customers and did not know how to react better. Thanks to the article, I realized that it is necessary not only to control my emotions but also to show empathy. Now I listen to customers better, try to understand their problems, and this has helped me solve their requests faster and more effectively. The stress level has decreased, and customer satisfaction has increased.

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