AI-powered chatbots and Sentiment Analysis
Revolutionize your customer engagement strategy with AI Chatbot to help contact center staff's to automate their daily tasks reducing...
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1 min read
Omnichannel Cloud Customer Engagement Solution
Optimize your Customer Experience journeys. Manage customer interactions via their preferred channels such as voice, video, instant...
1 min read
Remote ready phone system
Stay connected. Work remotely. A reliable unified communication solution for your work from home staff.
1 min read
Call Centre for boosting up your activities
Boost your productivity by converting more leads. No more manual dialing or data entry resulting in more efficiency. Provide pesonalised...
4 min read
9 Ways an AI Voicebot Can Supercharge Your Contact Centre Call Handling
Businesses and contact centres have long employed call handling technology like IVRs, diallers and queue technology to more efficiently,...
4 min read
Explaining the WebRTC Secure Real-Time Transport Protocol (SRTP)
The Secure Real-time Transport Protocol (SRTP) is a security framework that extends the Real-time Transport Protocol (RTP) and allows a...
4 min read
VoIP & CRM Integration: a Good Match to Supercharge Business
This blog will walk you through the VoIP and CRM integration and show how our Zoho Integration App stands out from the competition. How...
4 min read
ERP and CRM Integration: A Perfect Match for Your Business
Handling business needs a lot of skills and techniques which come with experience. However, there are some systems in the world which...
3 min read
4 Key VoIP Features for Mobile Workers
#Unified Communications #VoIP Softphone #CloudPBX As the New York Times reported, a Gallup survey of more than 15,000 adults found that...
4 min read
Prepared for Any Emergency: How Airvox Helps Your Business Continuity
Prepared for Any Emergency: How Airvox Helps Your Business Continuity The very idea of unplanned downtime is enough to make any business...
5 min read
Implementing Bitrix24 CRM for "RISE" IT company to Optimize Sales Processes
RISE is an experienced IT company with over ten years of experience in the implementation and maintenance of 1C software products. The...
4 min read
Effective Marketing through Bitrix24
About our client Our client, SDENT is a prestigious dental practice clinic Their services include: Dental implants and fillings...
3 min read
Automatic leads distribution in Bitrix24 CRM
When a company has two or more employees responsible for leads in Bitrix24 CRM, there usually arises a question how to distribute leads...
4 min read
Organization of a sales department based on CRM. Stages and case studies
“The world of Business is constantly changing. To survive, you have to adapt. To thrive, you have to disrupt” - Alexander Davidoff,...
8 min read
12 Tools to Help Your Team Work From Home
Working from home is no longer a luxury for the modern business. Whether by choice (to attract talent) or necessity (responding to a...
4 min read
3 Habits Every Remote Employee Needs for Better Work-Life Balance
From increased productivity to greater flexibility, working remotely has many benefits. But when your office and your home happen to be...
6 min read
Why More Managers Are Realizing the Benefits of Remote Work
With the improvement of old technologies and the introduction of new ones, working remotely is now easier than ever. And this reality...
6 min read
7 Tips That Increase Remote Team Productivity
As the benefits of remote work continue to reveal themselves to employees and executives alike, more teams are debating the best ways to...
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